#Citrix receiver for mac ssl error 61 install
#Citrix receiver for mac ssl error 61 upgrade
#Citrix receiver for mac ssl error 61 Pc
#Citrix receiver for mac ssl error 61 plus

So, what the what?!? (And I really cannot keep working on a 13″ laptop screen 8 hours a day) I have it set to “Always Trust” and all my system and browser settings otherwise match my MacBook air–which strangely DOES allow me to access Citrix and remote in. I DO HAVE the Entrust Root Certification Authority – G2 installed in my iMac keychain. Contact your help desk.” Or, it says “Cannot connect to server.” Either way, I get an error “You have not chosen to trust ‘Entrust Root Certification Authority – G2’. (Which I also have and use, previously for other company access points) I tried updating the Citrix Wordplace app, and then just doing the basic Citrix receiver web access, too.

I had made no other changes at that time, but coincidentally my company had implemented requirement to log in with MS Authenticator. Last week, my remote access via Citrix Workplace ceased working. It’s worked great for the past 3 or so years.

#Citrix receiver for mac ssl error 61 Pc

My issue: I use my iMac to remote in to my work PC (Windows 10, have no idea what servers my company uses). I have a mystery here that no one at my help desk or on the internet seems to know the answer to. I hate to ask as I’m no expert and can barely even follow the solutions above–but, will this solution work on an iMac (Big Sur OS, latest versions of Chrome, Safari and Firefox)? Is this a server only thing, or a local computer solution?

#Citrix receiver for mac ssl error 61 plus

On the plus side I’ve avoided having to drag myself into the office…for now. I’m still not sure of the root cause of this issue, although I suspect it may be something to do with browser updates. If you’re reading this because you have a similar problem and the first solution doesn’t work, then perhaps this may be worth a try ( backup the certificate files before deleting them though !) – create a symlink in the directory from the certificates in – delete the files in the Citrix Receiver certs directory : Some points to note for next timeĪ colleague of mine had the same issue. Magically, Citrix Receiver was happy again and I was able to connect. Sudo cp entrust_g2_ca.cer /opt/Citrix/ICAClient/keystore/cacerts/. Once I’d downloaded the certificate in question, it was simply a matter of putting it where Citrix Receiver could see it.

Running a search, I was able to confirm that the said certificate is available from Entrust. Re-reading the error message, I noticed that it was a specific certificate that was the problem.

So, after about half an hour of messing about, I was back where I started with the same error and the same version of Citrix Receiver.Īttempting to connect via Chrome gave exactly the same result.

#Citrix receiver for mac ssl error 61 install

Now, I’m not sure whether it’s just an unfortunate coincidence or whether I’ve upset the good people at Citrix, but it seems that whenever I install the latest version, there is a Linux specific bug.

#Citrix receiver for mac ssl error 61 upgrade

Their advice ( perhaps understandably), was to upgrade Citrix Receiver to the latest version.Īfter some fiddling around – steps for installing on Ubuntu can be found here if you’re interested, I had the latest version. SSL error 61”Īt that point, I reflected that what I knew about Citrix and SSL certificates would fit on the back of a fag packet.Īfter some intensive “research” it should now fit into a short blog post…Ĭitrix Receiver for Linux has a bug…againĪ quick internet search lead me to the Citrix Support site. “You have chosen not to trust Entrust Root Certification Authority – G2. However, when I then tried to select a PC to remote into, Citrix informed me that … After months of trouble-free operation, Citrix Receiver decided to wreak some havoc one morning last week.Ĭonnecting to work (using Firefox on Ubuntu and Citrix Receiver for Linux 13.8) was trouble free as usual.